What can AI take off your plate?

I help service businesses and small agencies reduce repetitive admin, organise their work and make better use of AI and the tools they already have.

Daily Priorities

Know what needs your attention today.

Projects & Tasks

Stay on top of work without chasing everything manually.

Leads & Enquiries

Capture, prioritise and follow up opportunities.

Not seeing your problem here? These are just starting points. The AI Workflow Session is about finding the right opportunity in your business.

Lots of AI tools.
Not sure where to start?

Work out what’s useful for your business, what you already have, and one practical place to begin.

Get in touch

Start with an email enquiry. Sending an email does not confirm a booking.

Jane explaining something on a laptop beside another person, with an open notebook on the table.
01 Where is work getting stuck?

You may already have most of what you need.

Many teams have already automated a few tasks, tried an AI tool or invested in software they are not using fully. We begin with how the work happens now: your team, the tools already in place and where things keep getting stuck.

Before you buy another tool, bring the problem.

AI Workflow Session

Does this sound familiar?

  • 01

    Enquiries arriving in several places

  • 02

    Information requested repeatedly by hand

  • 03

    Follow-ups relying on memory

  • 04

    Software the team has but is not using fully

  • 05

    An automation or AI experiment that did not work

02 Published case study · Client anonymised

Up to 50% less admin time No more constant checking across sources Faster more consistent lead handling

Results from one anonymised client workflow. “Up to 50%” applies to this workflow and is not a general guarantee.

From scattered enquiries to one clear intake process.

Enquiries from multiple email inboxes and website forms were brought into one clear intake process, with automatic categorisation and a one-click refresh. Review, relationship-based follow-up and decisions about priority, fit and next steps stayed human.

Read the full case study
Lead intake workflow · Case-study film40 seconds · Silent

Client workflow outcome

Lead Intake Workflow Automation

From scattered enquiries to one clear intake process.

A fragmented lead intake workflow was centralised so enquiries could be captured more consistently, categorised automatically, and managed through a one-click refresh process.

At a glance

  • Client sector: Service-based business (anonymised)
  • Up to 50% less admin
  • Multiple lead sources consolidated
  • Central workflow created
  • One-click dashboard refresh

The challenge

Leads were arriving through multiple email inboxes and website forms, with staff having to check several sources and manually sort enquiries.

Before and after snapshot

Before
Leads were spread across different inboxes and website submissions, creating fragmented checking and manual follow-up.
After
A single streamlined process reduced checking time and improved consistency in how new enquiries were handled.
Read the full case study

The approach

The workflow was centralised so enquiries could be captured more consistently, categorised automatically, and managed through a one-click refresh process.

Simplify, structure, then automate

Simplify
The workflow was centralised so enquiries could be captured more consistently rather than being checked and sorted across multiple sources.
Structure
One clearer intake process gave the team a more consistent way to review, manage and act on new enquiries.
Automate
Enquiries were categorised automatically and managed through a one-click refresh process, reducing repeated checking and manual handling.

Operational gains at a glance

Up to 50% less admin
Up to 50% reduction in admin time. One-click dashboard refresh.
No more constant checking
No more constant checking across multiple inboxes and form sources.
Faster lead handling
Improved visibility across incoming enquiries and faster, more consistent lead handling through automatic categorising.

What this means in practice

Up to 50% reduction in admin time. One-click dashboard refresh.

No more constant checking across multiple inboxes and form sources, improved visibility across incoming enquiries, and faster, more consistent lead handling through automatic categorising.

Results from one anonymised client workflow. “Up to 50%” is not a general guarantee.

What was automated and what stayed human

Automated
  • Lead capture into a centralised process.
  • Initial categorisation of incoming enquiries.
  • Repeatable intake handling steps.
  • All relevant contact details clearly listed.
Stayed human
  • Review of enquiry quality and context.
  • Relationship-based follow-up.
  • Judgement calls on priority, fit and next steps.

Practical questions about workflow automation

What is lead intake automation?
Lead intake automation helps capture, sort and route new enquiries more consistently. The aim is not to remove human follow-up, but to reduce the manual checking and sorting that happens before a team can respond.
Was this mainly a website form project?
Enquiries were coming through multiple inboxes and forms and needed to be consolidated.
How do I know if a lead workflow is ready to automate?
A workflow is usually ready when the sources, required fields, categories, ownership and next steps are clear enough to repeat. If those pieces are unclear, it is better to simplify and structure the workflow first.
Bring one live workflow

Use the session to decide the right next step before you buy, build or automate more.

Enquire about an AI Workflow Session
Jane smiling with a laptop, seated in the studio.
Jane ArandelovicFounder, JA Media AI

The person behind JA Media AI

Hello, I’m Jane. Let’s make the work easier.

More than 20 years across media, marketing, websites and content. Today, I help businesses untangle the work behind the scenes.

Meet the person behind JA Media AI
Testimonials

What it’s like working with Jane.

Feedback from website projects and agency partnerships.

Website engagement

“If you’re looking for someone who does so much more than a website, Jane is YOUR person. Jane delivers quality, professionalism and has unique eye for detail that comes from care and a passion for understanding YOUR needs.”
Sarah FaheyMenai Civil

Work with agency clients

“Jane is a numbers person... and what makes her extra special is that she is a real person. She has compassion for our clients, she understands the stress some businesses are under and just wants to help them stay on top of things and ultimately grow their business.”
Saffron MeadeSaffron & Co. Creative
03What JA Media AI does

Start with the work that keeps slowing you down.

Enough to change the work. No more than it needs.

02

Small Business Workflow Reset

A focused, hands-on block for one recurring operational bottleneck. We work with your existing team, tools and processes to clear an agreed part of the backlog, understand why it keeps returning and leave behind a simpler workflow with a clear owner.

Scoped as a fixed-fee engagement after an initial conversation or AI Workflow Session. The scope and price are agreed before work begins.
04Workflow first

How I work

01

Understand the bottleneck

Look at the recurring work, where it gets stuck and what the team is already doing to keep it moving.

02

Simplify before adding

Remove avoidable steps, clarify ownership and get more from the existing setup before introducing another tool.

03

Choose the lightest useful response

Improve the current system, change the process, add simpler automation or targeted AI, keep the work human, or wait.

04

Leave the client in control

Where implementation is agreed, build in the client’s environment where practical, document what matters and hand the work back with a clear owner.

That works.

Built to hand over

Useful means you can
keep using it.

Training, documentation and handover are part of the work. Accounts should belong to the client wherever possible, and the people using the result should understand what it does, where human judgement remains essential and how it can evolve.

  • Direct senior involvement
  • Human approval where it matters
  • Client-owned access wherever possible
  • Clear documentation
  • No unnecessary dependency
05For agency partners

A useful extra pair of hands.

You retain strategy, creative direction and the client relationship. JA Media AI can provide workflow diagnosis, practical implementation and training through referral or clearly scoped co-delivery. Where a workflow improvement needs a clearer website form, landing page or client-facing process, that can be scoped as related implementation work.

Discuss a pilot
06About the studio
Jane in conversation with another person, with the JA Media AI website displayed on a laptop between them.
Jane ArandelovicJA Media AIPhotographed at Jeslie Interiors · Photography: Mel Fisher Photography.

Small studio.
Human judgement.
Useful technology.

JA Media AI, by Jane Arandelovic, brings more than 20 years across media, marketing, websites and content, including senior agency and client-side experience. Jane connects how an organisation works behind the scenes with how it communicates and appears in the world.

Read Jane’s writing and experiments
A useful place to begin

Bring the bottleneck.

Email me what you’d like help with and I’ll be in touch.

AI Workflow Session

60-minute online session + 30-minute follow-up · short pre-session questionnaire included

Contact Jane

Email us

hello@janea.com.au

Opens your email app. You can also copy the address into your preferred email service.

Acknowledgement of Country

Our studio is based on Dharawal Country. We acknowledge the Dharawal people as the Traditional Custodians of this land, recognise their continuing connection to Country, and pay our respects to Elders past and present.